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Kochan & Company

Posts Tagged ‘Consumers’

Talk to the WOM’s

By Bob Kochan • Apr 7th, 2008 • Category: Consumer Insight

A new Keller Fay study of the brand-related conversations of consumer influencers estimates that a mere 15% of consumers account for 1.5 billion brand impressions per day. This 15% of consumer influencers (approximately 32 million individuals) are involved in 184 word of mouth conversations a week, more than 1.5 times the average consumer. Since this [...]



What Really Makes Consumers Click

By Bob Kochan • Mar 11th, 2008 • Category: Consumer Insight

Consumers are click-happy when it comes to email newsletters and email product alerts– often clicking on many areas that normally do not have links. According to a new eye-tracking test by MarketingSherpa, when people read a marketing email, they look for links in the copy, not just the underlined text or buttons. Although most marketing [...]